Our return policy is designed to ensure that you receive the products you expect in the condition you expect them. Please read our return policy guidelines carefully:

1. Valid Reasons for Return: Returns will only be accepted if the product meets one of the following criteria:

  • Item missing from the order.
  • Item does not match the product image on our website.
  • Item is damaged upon delivery.

2. Return Verification: To initiate a return, you must provide a 360-degree opening video of the courier package clearly showing the issue with the product, within 24 hours of receiving the package. Return requests without this video will not be entertained. Also, the courier charges will be borne by the customer him(her)self.

3. Refund Process: Once we receive your return request and verify the provided video, we will process your refund or replacement based on the issue reported.

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