Welcome to co-ordsets.com! We appreciate the trust you place in us when you order from us or sign up with us. Your privacy is of utmost importance, and we are committed to safeguarding your personal information, order history, and records. Rest assured, co-ordsets.com and its affiliates will never misuse your personal information.
Data Privacy and Security
While you can browse certain sections of the Platform without registering, please note that our products and services are offered exclusively within India. By visiting, providing information, or availing any product/service on the Platform, you expressly agree to be bound by our Privacy Policy, Terms of Use, and applicable service/product terms. You consent to the laws of India, including data protection and privacy laws, governing your use of the Platform.
Our Strict Privacy Policy
1. Data Collection
We collect personal information such as name, date of birth, address, phone number, email ID, and more during sign-up or registration. Sensitive information like your bank account is required for COD order refunds. Additionally, in case of account recovery, we may request PAN, GST number, ID cards, and KYC details.
We track your buying behavior, preferences, and other provided information to understand user demographics and interests. This information is analyzed in an aggregated manner and may include URL data, browser details, and IP address.
2. Usage
We use your personal information to fulfill orders, enhance customer experience, resolve disputes, and promote safety. This data helps us detect fraud, enforce terms, conduct research, and customize your experience. We analyze user activity on the Platform to improve our offerings.
3. Data Retention
We retain personal information in compliance with applicable laws. Data may be retained for legitimate purposes, such as fraud prevention and analytical research, even in anonymized form.
4. Data Deletion Request
Users can request account deletion by emailing support@co-ordsets.com. Certain data like purchase history, invoices, billing, delivery address, and payment/refund history may be retained as required by law and fraud prevention.
5. Do-Not-Disturb (DND)
Transactional SMS and calls related to your account/orders may be sent to your registered number. Promotional SMS may include offers/products; you can unsubscribe via provided links. Notifications about orders and new products may also be received on our mobile apps.
6. Advertising
We use personalized advertising via platforms like Google AdWords and Facebook. Email/phone details may be shared in encrypted hash form for a personalized ad experience, safeguarding your identifiable information.
7. Legal Issues
In legal disputes, we may share information as required. We inform customers of legal obligations through preferred means. Details may be shared with government departments as requested.
8. Links to Other Sites
Our site may link to external websites. We are not responsible for their policies or actions.
9. Merger, Acquisition, and Termination
In case of merger/acquisition, your information may be used by the combined entity or another offering similar products/services.